Payment Policy for Gemstone Jewell

Effective Date: January 16, 2025

At Gemstone Jewell, we are dedicated to providing a secure and seamless payment experience for all our customers. This Payment Policy outlines the accepted payment methods, billing terms, and conditions for transactions made on gemstonejewell.com.

1. Accepted Payment Methods

We accept the following payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: A trusted and secure online payment platform
  • Other Payment Options: Any additional payment methods will be displayed at checkout

2. Payment Security

Your security is our priority:

  • Encryption: All transactions are encrypted using SSL (Secure Sockets Layer) technology to protect sensitive information.
  • Secure Payment Processing: Payments are processed through trusted third-party providers, ensuring your payment details are not stored on our servers.

3. Payment Authorization

  • A temporary authorization may be applied to your payment method to verify the availability of funds when placing an order.
  • Your payment will be finalized and charged only after your order is confirmed and processed for shipping.

4. Billing Information

To ensure successful payment processing, you must provide accurate billing details:

  • The billing address must match the address associated with your payment method.
  • Orders with incomplete or incorrect billing information may be delayed or canceled.

5. Payment Issues

If your payment is declined:

  • Double-check that your payment details are entered correctly.
  • Confirm that your card has sufficient funds or contact your bank for authorization.
  • Reach out to us at contact@gemstonejewell.com or (770) 725-5814 for further assistance.

6. Refunds

Refunds for eligible returns or canceled orders will be processed to the original payment method used during purchase:

  • Refunds typically take 7-10 business days to reflect in your account, depending on your payment provider.
  • For detailed information, refer to our Refund and Returns Policy.

7. Taxes and Additional Fees

  • Applicable sales taxes are calculated at checkout based on your shipping address.
  • Customers are responsible for any additional fees imposed by their bank or payment provider, such as international transaction fees.

8. Installments and Financing

At this time, Gemstone Jewell does not offer installment payment plans or financing options. We are actively exploring these features to enhance your shopping experience.

9. Fraud Prevention

To ensure secure transactions, we implement measures to detect and prevent fraud:

  • Orders flagged for suspected fraudulent activity may require additional verification or be canceled.
  • We reserve the right to refuse any transaction deemed unauthorized or high-risk.

10. Changes to Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services signifies acceptance of the revised terms.

11. Contact Us

If you have any questions or concerns regarding this Payment Policy, please contact us:

At Gemstone Jewell, we are committed to ensuring your payment process is smooth, secure, and hassle-free. Thank you for choosing us as your trusted source for luxury watches and fine jewelry!