
Terms and Conditions for Gemstone Jewell
Effective Date: January 16, 2025
Welcome to Gemstone Jewell, accessible at gemstonejewell.com. These Terms and Conditions govern your use of our website and the purchase of products. By accessing or using our website or placing an order, you agree to comply with these terms. Please read them carefully before proceeding.
1. General Information
1.1. Ownership: Gemstone Jewell operates from 2131 Smith Rd, Statham, Georgia (GA).
1.2. Eligibility: You must be at least 18 years old to use our website or make a purchase.
2. Product Information
2.1. Accuracy: We make every effort to ensure accurate product descriptions, images, and pricing. However, errors may occur, and we reserve the right to correct them without prior notice.
2.2. Availability: All products are subject to availability. Custom or personalized items may require additional processing time.
3. Pricing and Payment
3.1. Currency: All prices are listed in U.S. Dollars (USD).
3.2. Taxes and Fees: Applicable sales taxes are calculated at checkout based on your shipping address.
3.3. Accepted Payment Methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
3.4. Payment Authorization: Payment is required at the time of purchase. Transactions are securely processed, and your payment details are not stored on our servers.
4. Order Placement and Confirmation
4.1. To place an order, you must provide accurate billing and shipping information. Orders with incomplete or incorrect details may be delayed or canceled.
4.2. After placing an order, you will receive a confirmation email. This email does not guarantee acceptance of your order; additional verification may be required.
4.3. Gemstone Jewell reserves the right to cancel or refuse any order at our discretion, including suspected fraudulent transactions.
5. Shipping and Delivery
5.1. Order Processing: Orders are processed within 1-3 business days after payment confirmation.
5.2. Delivery Options: Multiple shipping methods are available at checkout, and delivery times vary depending on the selected option.
5.3. Gemstone Jewell is not responsible for delays caused by shipping carriers or external factors beyond our control.
For detailed information, refer to our Shipping Policy.
6. Returns and Refunds
6.1. Eligible items may be returned within 30 days of delivery. For detailed guidelines, refer to our Refund and Returns Policy.
6.2. Custom-made, engraved, or clearance items are non-refundable unless defective.
7. Promotions and Discounts
7.1. Promotional Offers: Discounts, coupon codes, and special promotions are valid for a limited time and cannot be combined unless explicitly stated.
7.2. Usage: Discounts must be applied at checkout and cannot be applied retroactively to previous purchases.
8. Intellectual Property
8.1. All content on this website, including text, images, logos, and designs, is the property of Gemstone Jewell and is protected by intellectual property laws.
8.2. You may not reproduce, distribute, or exploit any content without prior written consent.
9. User Conduct
9.1. By using our website, you agree not to:
- Upload or transmit malicious software or viruses.
- Engage in fraudulent or unauthorized activities.
- Attempt to gain unauthorized access to our systems or data.
10. Limitation of Liability
10.1. Gemstone Jewell is not liable for indirect, incidental, or consequential damages arising from your use of our website or products.
10.2. Our maximum liability is limited to the purchase price of the product in question.
11. Indemnification
You agree to indemnify and hold harmless Gemstone Jewell and its affiliates from any claims, damages, or legal fees arising from your violation of these terms or misuse of our website.
12. Third-Party Links
Our website may include links to third-party websites. Gemstone Jewell is not responsible for the privacy practices or content of these external sites. Please review their terms and policies before engaging with them.
13. Changes to Terms and Conditions
13.1. We reserve the right to update or modify these Terms and Conditions at any time.
13.2. Changes will be posted on this page with an updated effective date. Your continued use of our website signifies acceptance of the revised terms.
14. Governing Law and Dispute Resolution
14.1. These Terms and Conditions are governed by the laws of the State of Georgia.
14.2. Any disputes arising under these terms will be resolved in the courts located in Georgia.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
- Email: contact@gemstonejewell.com
- Phone: (770) 725-5814
- Address: 2131 Smith Rd, Statham, Georgia (GA)
By using Gemstone Jewell, you agree to these Terms and Conditions. Thank you for trusting us with your luxury watch and fine jewelry needs!